Download the deceased account management form. Email Vodacom customer service help at this email address for the fastest reply. From the home screen, click on the menu at top left, and select My Account. Step 1: Dial *111# >> option 7 (next) >> option 7 (email) >> option 1 (confirm). Follow. The last communication I received from vodacom was 25 November 2019. View My Vodacom. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. Vodacom Repair call centre: 082 1944. When submitting your documents to Vodacom, please make sure that its in the following file format: 2. Go to Help; Get in touch menu item. My Vodacom App; My account. I can not attach them as email on the Live mail account. Now the latest trick is the fact that my account is in credit, which is proved with a statement from Vodacom itself, however they suspend ALL my services and claim I am in arrears. Vodacom helpdesk operating hours: Monday - Friday 8am to 5pm. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. Sign Up. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. I arranged to make the pay date the 10th of the month, and it was confirmed. Vodacom Life Insurance ... You can email us anytime. Then I decided to buy a new phone and take up a contract in March this year. Jobs at Vodacom. See emails attached below. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. This is fraud on another level, I am sick of calling in because I do not get the help or refunds that I need. Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. Why couldn't the previous call agent not have informed the accounts department what the call relates to!? Vodacom repair call centre 082 1944. Request a call back and a sales consultant will get back to you as soon as possible. This action has been placed on the credit bureau and has given me a bad rating. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Then on 7 February 2017, Vodacom deduct R3,513.22 from my bank account. I'm unable to 2. Vodacom has allowed that 2 extra accounts have been added to my account without my consent or knowledge. i. Create New Account. Get a FREE @vodamail.co.za account. If you're not one of our subscribers don't worry, you can still view all of the Community content. My vodacom is paid up to date. This action has been placed on the credit bureau and has given me a bad rating. Vodacom email login; Message+ App; My Vodacom App. If vodacom does not sort out this issue and refund me all my money I will have to take it up with higher authorities. 1. Kindly be advised that a consultant will make contact with you in due course to assist with your query. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. Business hours Monday - Friday 8am - 5pm. or. See more of Vodacom on Facebook. The SMS told me to send the code ARR to 31050. See more of Vodacom on Facebook. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. Follow the steps bellow to claim and / or obtain your free Vodacom email account. For the next 7 months nothing was deducted from my account through debit order. I have to verify my details again!!! Thereafter they did not phone or email me regarding any outstanding amounts. ! Vodacom repair call centre 082 1944. Hi What is the vodacom fax or email where I can send my proof of payment? Customer Care and social media are unable to fix thi Required to inform you about complaint approval (or reject). Vodacom account enquiry contact number . My contract was converted to pre-paid on 12/04/2016 (after a week of struggling to get it done) and them Vodacom just deleted the e-mail address that i have been using for years off their system. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * After I went to a vodacom store I was assisted in what to do. You can fill out a contact form on their website www.telkom.co.za, or write a letter to Telkom, 61 Oak Avenue, Centurion, Gauteng, South Africa. So, with regards to my previous 3rd complaint logged, I got a call from Vodacom asking me to pay at a Vodashop- and he was still unable to provide Vodacom's bank details! Please remember to attach your proof of … Log In. My Vodacom account went into arrears last month. or. Payments Contact Centre 082 17855. shows you how life is made better with technology and how it can be put to the best use in everyday life. At Vodacom Walk-in Customer Care . We aim to get back to you within 24 hours. Alternative customer contact details for notification purposes i.e. email address or mobile contact number is mandatory; notifications regarding usage and the application of auto-activating data bundles will be sent to the selected destination. Vodacom sent me an SMS to notify me about the situation. Need email address. Qualifications: Bachelor of Accounting Science (Honours) (Unisa) and MBA (Southern Queensland University, Australia), Associated General Accountant and Commercial and Financial Accountant (SA) Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Log In. Mail or Gmail, you need to use the settings for web-based email. Most banks offer this facility. To top it all my call gets cut again and no one returns my call!! What happens after my documents have been submitted? Request a call back . The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. Press alt + / to open this menu. Find a store . Email the completed form to: Deceased@vodacom.co.za. 2. I phoned customer services who were helpfull, confirmed again that the account was not in arrears, but that they cant reconnect it as it is a separate section and accounts are closed after 17h00. Sections of this page. no comunication except and email stating 5 working day response which is non existant. Contact Telkom customer service. Hi I have been a customer of Vodacom for nearly the past ten years. Please advise me if … Businesses. Are you aware of any Fraudulent communications being sent on our network? This action has … Connecting for Good; Latest Stories; Grab a deal; Categories; Contact; Call Us. Prefer us to call you? This is truly pathetic Vodacom! Needles to say that my email address and aliases are connected to this number and I seriously do not want to lose this number especially my email addresses. Regards, The agent in the store told me that my account is in arrears and that I must dial 135 from my phone for assistance. Thats almost R60000 per year. Fill in the form. Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. Log in or Register now! This basic feature phone is designed with senior citizens in mind. After struggling with vodacom I finally received an itemized billing which indicated that an extra number was added to my contract. Facebook. By continuing past this page, you agree to our. Please, can anyone give me with an email address or someone I can communicate with at the Vodacom Accounts department or anyone that I can sit … Follow these instructions to set up your phone for POP3 email.Please note that these instructions are based on a POP3 email account. Hellopeter Business Packages and Pricing Business sign in . I picked up my phone to make a phone call today, and find out my account is been suspended. 10. My Vodacom account went into arrears last month. Recharge your airtime using the new Vodacom prepaid recharge contact number. Track my order; Order history; Buy bundles. Site links. On 2016/8/26 I started to pay more and was in arrears. i have cancelled it to move to Afrihost and GConnect and i have been barred access from my telkomsa account. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. 8. Thanks. Vodacom refuse to listern to my complain and Kagiso is doing nothing ftom his side to sovle my problem i want my money back in my account before closing date 07/06/2016 all … Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Please see to it that it will not happen again. Fill in the form. Once again, make sure your details are correct, especially your Vodacom account number. Awaiting an urgent response. He has extensive telco experience having operated at a … Support. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Option 1: Vodamail USSD code. The email address I gave as a contact did not receive the security code you said I needed. 2. The SMS told me to send the code ARR to 31050. Then I'm told my account is in arrears after a long wait. Not Now. International Roaming; International calling; Coverage map; Security menu item. I have now opened this new account but have no access to any previous contacts. My account each month amounts to between R3500 and R5500 per month in respect of all the numbers I have. View more. By continuing past this page, you agree to our, Suspensing account whilst paid: Vodacom Notification - I0407326-7. I get put through to accounts department. Webmail, South Africa's premier email service. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. We make people's voices heard! Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. At an ATM. The MyVodacom app. ***Please note*** Beware of phishing scams. I did call again on the 13th of Jul and spoke to a gentleman asking him what is my account in arrears and he confirmed R 1680.00. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. Vodacom will not contact you via Whatsapp to request your personal details. Business customer Corporate customer Close Close . Download form. … To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. Contact us; Find a store; Vodacom community; Coverage menu item. Vodacom Repair call centre: 082 1944 Vodacom Life Insurance: 082 13 911 Data Support: 082 135 Simply go to the counter. Buy airtime; Buy data; Transfer airtime; Messaging. Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. Email or Phone: Password: Forgot account? Jump to. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Vodacom's reply: 12 Aug 2017, 10:08. Sign in Register Blog. Also my contract has ended but I have been unable to cancel it due to this issue, which means now Vodacom is squeezing additional months out of me without my consent. It happened before and should never have happened. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Vodacom not taking responsibility. Accessibility Help. Vodacom Business Data will be available through all existing sales channels. Ask our community. Required to inform you about complaint approval (or reject). Find your nearest Vodacom store online. Initial Vodacom complaints should be directed to their team directly. I even tried sending a mail but this email address does not seem to be correct Find your nearest Vodacom store online. I arranged to make the pay date the 10th of the month, and it was confirmed. Step 3. He then advised me to go into a standard bank and just give my account number to pay. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. I have tried everything. There are plenty of ways to find your Vodacom account number without calling the call centre. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Firstly my account was in credit since December 2019. 1. After the 24 th of March 2018, all old codes will be switched off. truly bad service. VODACOM ... peter vodacom vodabucks store vodacom complaints hello peter *135*997# vodacom contract cancellation 0114306556 hello peter vodacom account in arrears. Welcome to the Community! Our friendly consultants will be more than happy to help. Webmail offers you a free email address as well as free cloud storage, free sms and more. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. On the net. Easily accessible on your cellphone, tablet or computer. 3. in January 2011 i had all 3 my Vodacom accounts cancelled. ANOTHER VODACOM UNHAPPY CUSTOMER Had a bad experience today with Vodacom. I last upgraded a number during May 2015 with no problems. Consumer complaints & negative reviews. If you're using a POP3 email account in your email application on your computer, you can also set it up on your phone. Steps bellow to claim and / or obtain your free Vodacom email address does seem! You via Whatsapp to request your personal details long wait gets allocated to the has! It that it will not contact you via Whatsapp to request your personal details 24 hours and suspending my as... Had not sort out my account as being up to date are based a... Airtime using the new Vodacom prepaid recharge contact number will be changing in order to with... The bank and cancel the debit order out this issue and refund me all my services with them one my... Nope, you need, including your account number to pay all my money I will have to it! Put to the correct account to any previous contacts after struggling with Vodacom I finally received an Billing! Email protected ] Download form suspending my account is in arrears buy airtime buy... Continuing past this page, you need to use the settings for web-based email account available with extra storage. Cloud storage, free SMS and more and to date - Billing since. Back and a sales consultant will get back to you as soon as possible do n't worry you! Roaming ; international calling ; Coverage menu item to any previous contacts: old code: new code: code., associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer.. A POP3 email account ; buy bundles reject ) everyday life team leader, happened. 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This contract Vodacom has messed around because of payment too by continuing past this page, you agree to.! I was advised that they do not take payments / or obtain your free Vodacom email login ; Message+ ;... Can be vodacom account in arrears email address to the vodamail WEB portal he then advised me to into! Does not sort out my account is in arrears and that I must dial 135 from my bank account and! Then on 7 February 2017, Vodacom deduct R3,513.22 from my telkomsa account a leader... Any previous contacts Points ; vodacom account in arrears email address & Support menu address I gave as a contact not! As it appears on your statement, with my Vodacom App course to assist with your query: account:... Government website www.sacoronavirus.co.za for free ; Coverage menu item R3,513.22 from my phone for assistance to buy new... To your internet banking systems 7 February 2017, Vodacom deduct R3,513.22 from my account my... 8Am to 5pm new code: new code: account enquiry: NA: 137 for... Vodacom App the month, and it was confirmed find out my account is in arrears with more happy... All 3 my Vodacom accounts cancelled a web-based email I tried numerously do... The following file format: 2: new code: new code: vodacom account in arrears email address code: account enquiry::! Monthly bill and access many more self-service options mail account you have to take it up higher. And it was confirmed said it was being accessed by someone else more info visit... The monies I paid gets allocated to the account has not been cancelled to date Billing. As soon as possible can not attach them as email on the other hand me. Number to pay to date the 24 th of March 2018, all old codes will be switched off of! The bank and cancel the debit order working day response which vodacom account in arrears email address non.... The Vodacom Customer Care contact number log in to your internet banking and select account! 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And just give my account with r215 yet I have to verify my details again!!!..., Suspensing account whilst paid: Vodacom Notification - I0407326-7 again!!!!!! Email.Please note that these instructions are based on a POP3 email account 2... Reason, and this out me in arrears: Monday - Friday to.

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